Help users release slots
Make the cancellation deadline visible and the cancellation action easy to find. A released slot can return to availability according to the venue policy.
Consider paid booking rules carefully
Where paid reservations are appropriate, explain prices, refunds, and cancellation terms before checkout. Align those terms with the payment workflow in use.
Avoid unsupported impact claims
Track cancellations and booking changes, then review them alongside any separately captured attendance records. Do not infer attendance from a reservation alone.
